What information do we collect?: We collect information from you when you register on our site and place an order. Any data we request that is not required will be specified as voluntary or optional. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, credit card information, or other personal information. You may, however, visit our site anonymously.
What do we use your information for?: Any of the information we collect from you is only used to process transactions and provide service. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
How do we protect your information?: We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information. These security measures include: SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Renewal Conditions: By joining this plan, you are authorizing MJJ Group II LLC and Doc Wellness Health & Wellness to bill your credit card or checking account for the plan you have selected. This charge shall remain in force until you notify Doc Wellness in writing or via telephone of your cancellation. By joining, you indicate you have agreed to the terms and conditions of the plan. This plan will automatically renew at the end of your membership term on an annual or monthly basis, and your credit card or bank account will be automatically charged or drafted for the appropriate amount.
Termination Conditions: MJJ Group II LLC and Doc Wellness Health & Wellness reserves the right to terminate plan members from its plan for any reason, including non-payment.
Cancellation Conditions: You have the right to terminate your plan(s) at any time. You may cancel by calling 1-800-385-1734 or writing to Doc Wellness, 377 Squire Dr., Wellington, FL 33414. All cancellation requests will be handled in a reasonable amount of time and no later than 30 days after receiving the cancellation notice. If you cancel this Agreement during your trial period, you will not owe any membership fee. If you discontinue your membership at any time after the trial period, you will not be billed anything further.
Refund Policy: At Doc Wellness Health and Wellness we are committed to providing the highest quality product and assistance to our members. If you aren't completely satisfied call us within the first 30 days of your enrollment and you will be refunded your initial fee. If you discontinue your plan anytime after the initial 30 days, you are not eligible for a refund but you will not be billed anything further.
Description of Services: Please see the welcome letter you received or review the docwellness.net website for specific descriptions of the programs that you have purchased.
Limitations, Exclusions & Exceptions: This program is a discount membership program offered by MJJ Group II LLC. Doc Wellness is not a licensed insurer, health maintenance organization, or other underwriter of health care services. No portion of any provider’s fees will be reimbursed or otherwise paid by Doc Wellness. Doc Wellness is not licensed to provide and does not provide medical services or items to individuals. You will receive discounts for medical services at certain health care providers who have contracted with the plan. You are obligated to pay for all health care services at the time of your appointment. Savings are based upon the provider’s normal fees. Actual savings will vary depending upon location and specific services or products purchased. Please verify such services with each individual provider. The discounts contained herein may not be used in conjunction with any other discount plan or program. All listed or quoted prices are current prices by participating providers and subject to change without notice. Any procedures performed by a non-participating provider are not discounted. From time to time, certain providers may offer products or services to the general public at prices lower than the discounted prices available through this program. In such event, members will be charged the lowest price. Discounts on professional services are not available where prohibited by law. This plan does not discount all procedures. Providers are subject to change without notice and services may vary in some states. It is the member’s responsibility to verify that the provider is a participant in the plan. At any time Doc Wellness has the right to eliminate a Participating Professional from the respective network in which they are associated and may substitute Provider networks at its sole discretion. Doc Wellness cannot guarantee the continued participation of any provider. If he or she leaves the plan, you will need to select another provider. Providers contracted by Doc Wellness are solely responsible for the professional advice and treatment rendered to members and Doc Wellness disclaims any liability with respect to such matters. Services and service providers may change or be discontinued at anytime with notice as required by law.
Complaint Procedure: If you would like to file a complaint or grievance regarding your plan membership, you must submit your grievance in writing to: Doc Wellness, 377 Squire Dr., Wellington, FL 33414. You have the right to request an appeal if you are dissatisfied with the complaint resolution. After completing the complaint resolution, if you remain dissatisfied you may contact your state insurance department.
Disclosures: THIS PLAN IS NOT INSURANCE and is not intended to replace insurance. This plan is not a Qualified Health Plan under the Affordable Care Act. The plan provides discounts at certain health care providers for medical services. The plan does not make payments directly to the providers of medical services. Plan members are obligated to pay for all health care services, but will receive a discount from those health care providers who have contracted with the discount medical plan organization.